Question 1

What's included in a standard cleaning?

Accepted Answer

Our standard cleaning includes dusting all surfaces, vacuuming carpets and rugs, mopping hard floors, cleaning bathrooms (toilets, sinks, showers/tubs, mirrors), kitchen cleaning (counters, sink, exterior of appliances), and general tidying.

Question 2

Do you bring your own cleaning supplies?

Accepted Answer

Yes! Our professional cleaners arrive with all necessary supplies and equipment, including eco-friendly cleaning products.

Question 3

Are your cleaners background-checked?

Accepted Answer

Absolutely. All our cleaning professionals undergo comprehensive background checks, reference verification, and in-person interviews.

Question 4

What is your cancellation policy?

Accepted Answer

You can cancel or reschedule your appointment free of charge with 24 hours notice.

Question 5

Do you offer any guarantees?

Accepted Answer

Yes! We offer a 100% satisfaction guarantee. If you're not completely happy, contact us within 24 hours and we'll re-clean at no additional cost.

Question 6

How do I prepare for my cleaning appointment?

Accepted Answer

We recommend picking up personal items from floors and surfaces, securing valuables, and ensuring clear access to all areas to be cleaned.

Question 7

Do you offer recurring cleaning discounts?

Accepted Answer

Yes! Weekly cleaning saves 20%, bi-weekly saves 15%, and monthly saves 10% compared to one-time cleaning.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and bank transfers. Payment is processed securely through our online system.

Professional Cleaning Services in Paris

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